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Privacy Policy
WHAT THIS PRIVACY POLICY COVERS
This Privacy Policy describes how Ova Stock LLC (“Ova Stock,” “Company,” “we,” or “us”) collects, uses, and protects personally identifiable information (“Personal Information”) obtained through our websites, mobile applications, and other services (collectively, the “Sites”).
This Policy also applies to any Personal Information shared with us by our business partners or service providers, and any Personal Information we share with them as necessary to complete transactions or provide services.
Our Sites may contain links to external websites or services that are not owned or controlled by Ova Stock. This Privacy Policy does not apply to the practices of third parties, including other websites or applications you access through our Sites. We encourage you to review the privacy policies of those third parties. Ova Stock disclaims all liability for the content, security, or practices of such external services.
By accessing or using our Sites, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Sites. We reserve the right to update or modify this Privacy Policy at any time. Continued use of our Sites after updates are posted constitutes your acceptance of those changes.
GENERAL DISCLAIMER
All information on our Sites is provided solely to help you make informed purchasing decisions. Ova Stock owns all content and data on the Sites. We make no representation or warranty as to the accuracy, completeness, or reliability of any information on the Sites. Use of the Sites is at your own risk, and no obligation or contract exists until your order has been accepted and processed.
WHAT INFORMATION WE COLLECT
We collect and store information that you provide directly to us or that is collected automatically when you interact with our Sites. This may include:
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Personal details: Name, address, phone number, email address.
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Account information: Login credentials, order history, saved preferences.
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Payment details: Credit or debit card information processed securely through Stripe (Ova Stock does not store full card details).
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Shipping details: Delivery addresses and related contact information.
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Communications: Emails, inquiries, customer service messages, and feedback.
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Technical data: IP address, browser type, device identifiers, pages visited, and other log data.
You may choose not to provide certain information, but doing so may limit your ability to complete purchases or access parts of the Sites.
HOW INFORMATION IS COLLECTED
We collect information in several ways:
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Directly from you – When you create an account, place an order, subscribe to our emails, contact support, or participate in promotions.
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Automatically – Through cookies, browser storage, and analytics tools that track user activity to improve site performance.
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From third parties – Such as payment processors, shipping partners, or service providers who help us fulfill orders or detect fraud.
Cookies & Tracking
Cookies are small files stored on your device that help us recognize your browser and improve your experience. We use cookies to:
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Remember items in your shopping cart.
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Maintain session identity and security.
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Measure traffic and usage patterns.
You can disable cookies in your browser settings, but doing so may affect site functionality.
HOW WE USE THE INFORMATION WE COLLECT
Ova Stock uses Personal Information to:
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Process and fulfill your orders.
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Provide order confirmations, receipts, and shipping updates.
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Communicate with you about promotions, updates, and policy changes.
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Improve our products, services, and website functionality.
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Prevent fraudulent activity and ensure site security.
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Comply with legal, regulatory, or tax obligations.
We do not sell or rent Personal Information. We only share information as necessary to operate our business or as required by law.
HOW WE SHARE INFORMATION
We may share your information in limited circumstances, including:
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With service providers (e.g., Stripe for payment processing, carriers for shipping).
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With business partners who help us fulfill orders or improve our services.
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To comply with law or respond to lawful requests and legal processes.
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To protect our rights, prevent fraud, or enforce our Terms & Conditions.
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In the event of a business transfer (e.g., sale, merger, or restructuring), where your data may be transferred as part of company assets.
All such third parties are required to handle your information securely and in accordance with applicable data protection laws.
INTERNATIONAL DATA TRANSFERS
If you are accessing our Sites from outside the United States, please note that your information may be transferred to and processed in the U.S. By using our Sites, you consent to such transfers.
SECURITY POLICY
We use industry-standard security measures to protect your Personal Information, including:
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SSL encryption for all order and payment transmissions.
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Secure storage and limited employee access.
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PCI DSS Level 1 compliance via Stripe for payment processing.
Despite our efforts, no online transmission is completely secure. You share information with us at your own risk.
HOW WE USE EMAIL
After you place an order, we will send an email confirmation and may send additional emails for order status or customer support.
You may also receive promotional or informational emails if you have opted in. You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting support@ovastock.com.
MINORS
Ova Stock does not knowingly collect or sell products to individuals under 18 years of age. If you are under 18, you may only use our Sites with the involvement of a parent or guardian.
If we become aware that a minor has provided Personal Information, we will delete it promptly.
USER CONTENT & VOLUNTARY DISCLOSURES
If you choose to post reviews, comments, or other public content on our Sites, this information may be visible to others. Ova Stock is not responsible for unauthorized use of any public content you choose to share.
INTELLECTUAL PROPERTY
All material on the Sites, including text, design, images, and data, is the property of Ova Stock LLC and is protected by copyright and intellectual property laws. Unauthorized reproduction or use of such materials is prohibited.
YOUR RIGHTS
You may contact us at any time to:
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Request access to or correction of your data.
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Request deletion of specific data, where legally permissible.
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Opt out of marketing communications.
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Request information on data shared with third parties.
To exercise these rights, email us at support@ovastock.com.
UPDATES TO THIS POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised “Effective Date.” Please check this page periodically to stay informed.
CONTACT INFORMATION
Ova Stock LLC
Email: support@ovastock.com
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